FAQ

I want to print my own custom scarves and ties business,how can I get a quote?

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Before offering a quote, please offer the information as below

1.Fabric,for printed scarves, popular is silk, wool or polyester,according to your usage or target price,if they are for sales,silk or wool is better, if they are for promotional use like for school,club,company or fans. Polyester is suggested.

2. Design,to choose the best printing way and offer suggestions according to your designs.  

3. Size, what is the size of your scarf and tie? Since the size will effect the prices,popular square scarf size are 90x90,110x110 or 140x140, 55x55, 60x60 or 70x70cm, oblong scarf size:55x175cm, 65x180cm, 68x190cm or can be customized.  

Do you have a minimum order for custom scarves and sample cost

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Commonly the minimum quantity of digital print: 20pcs/design, if total qty can reach like 200pcs, 10pcs/design or less is good, digital print sample cost: 20-30 usd/design according to the size, screen print: 100pcs/design,screen print sample cost: 40usd/color (one color needs one silk screen).

 

Are there colour or production limitations we need to be aware of?

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For digital print, there is no color limitations, colors also don't influence the price, for screen print,color better no more than 10, or the screen cost will be high.

 

 

What print formats do you accept for custom scarves?

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Print formats can be JPG, PSD, PDF, AI or TIF with at least 150 dpi (300dpi will be the best),the file size should be close to final scarf size, for example, if you need to print 90x90cm, the file size should be 92x92cm with 150 dpi.   

 

What are the qualities of silk you have available ?

------------------------------------------------------------------------------------------------------------------------------------------------------------ There are many kinds of silk: silk twill, silk satin, silk chiffon, silk crepe de chine, silk habotai, silk georgette and silk blends fabric like silk cotton, silk modal...with thickness from 8 momme to 18 momme, also 100% modal,modal cashmere, cotton,linen,100% wool, silk wool, polyester twill, polyester satin, polyester chiffon are all available.

 

What are the roll widths of these silks ?

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Roll widths of silk can be 37",44",55".

 

What is your approximate turnaround time for production?

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Digital print sample needs 7-10 working days, mass production: 20-25 working days according to the quantity. 

Screen print sample needs 10-15 working days, mass production: 25-30 working days according to the quantity. 

 

What kind of custom scarf edges you can do?

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We can do hand rolled hemming or Hermes rolling, machine baby hemming or zig-zag hemming, fringe, tassels,seamless double layer (for twilly or double side scarf).

 


What is offered in regards to packaging?

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Common package is polybag, each scarf packed into one polybag, we also provide custom scarf box with your logo or pattern printed on box.

 

Do you supply a label service if the information for labels is provided? 

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We can make custom labels with your own logo or patters,common washing labels can be provided without charge.


With digital printing on silk what is the % of print ‘show through’ on the back side?

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50%-80% can show on the back side, it is decided by the color of design, deep color except black always shows good on back side, recently we developed a special sizing,which can improve the penetration, backside color can show better,but it can’t be used for geometric patterns.

 

What is your return policy on reject/faulty scarves? We have recently had scarves produced overseas and unfortunately experienced a high reject rate.

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Before packing or shipping the scarves, we have our QC team to check scarf one by one, but it is still hard to make sure no defective one at all, if you find any defective scarf, it can be refund or reprinted and no need return it back 

 

What is your policy on protection of Copyright?

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We have strict rules to keep your designs safe, each sales who service you will responsible for the safe of your designs, if any designs leak out, we know who should take the responsibility, besides we will sign a Confidentiality Agreement and stamp on it to makes it has legal force, after order finished,if you need, we can delete all your designs, but same time, we will delete all the printing record, it will effect the color of repeat order  

 

How is everything started after details like fabric prices confirmed ?

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We will start printing a sample for quality check first, it basically need 7-15 days, shipping will take about 3-5 days according to your address, after sample confirmed, then mass production can be started, we will follow the color and quality of the samples, mass production alwasy takes about 20-30 days according to quantity and how complex the order is 

 

What is your payment term and how your assure the scarf or tie quality after you get the payment ?

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For samples,if you worried,you can make payment through Paypal, it is safe for you, nothing you will lose if you dont get the good quality scarves or ties

The payment term is 50% deposit before production and 50% balance payment before shipping, if you find that you don't get the close quality ties and scarves of the samples, contact us.We will take the responsibility but hide away,but please note, the mass order can't be exactly same as the sample because of the technology limitation 

 

What are the benefits of ordering custom scarves and custom ties from the same manufacturer?

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By choosing Sino Silk for your custom scarves and ties, you can get cheaper price with better quality for both scarves and ties in very short time, the color or quality of your scarves and ties can perfectly match each other, so you don’t need worry about different color,also you can save much cost like shipping cost,besides, you will save much energy to find suppliers and to contact again every details of your request.